What personal data we collect and why we collect it
Customer Privacy Policy
Gincident.co.za shall take all reasonable steps to protect users’ personal information. For this clause, “personal information” shall be defined in the Promotion of Access to Information Act 2 of 2000 (PAIA). Find the PAIA here: http://www.policy.org.za/attachment.php?aa_id=3569.
Cookies Policy
Gincident.co.za is committed to protecting your privacy. This privacy policy explains how Gincident.co.za collects customer information, how Gincident.co.za uses it, and what your access rights to the data are. If you have questions concerning your personal information, kindly contact us or call (012) 460 7518.
Information Collected
When you use the Gincident.co.za website to browse or purchase, Gincident.co.za collects the details provided by you together with the information Gincident.co.za learns about you from your use of Gincident’s products.
When you register to purchase online, Gincident.co.za will ask you for basic personal details, including:
Your name and surname
Your email address
Your mobile number
Your ID number
Your date of birth
Your business details, if registering as a business
Gincident’s servers do not store credit card information in the form of cookies. Gincident.co.za uses secure and reputable payment processors. On occasion, Gincident.co.za will ask you to supply additional information, including:
Your opinion of Gincident’s products through feedback or product reviews.
Your communication preferences, including newsletters.
We may collect additional information if you participate in promotions, events, or competitions offered by us and the information you supply when giving us feedback or completing forms.
Gincident.co.za uses various data enhancement services to ensure that customer data is as accurate as possible. Gincident.co.za also recruits new customers through collaborative campaigns.
Collection of Cookies
By using this site, you agree to Gincident’s Privacy and Cookies Policy. A cookie is information deposited on your computer’s hard drive by your web browser when you use Gincident’s computer server. The cookies enable us to recognise you and give information about your previous visits. Most browsers accept cookies automatically, but usually, you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some features of Gincident’s website. The information that Gincident.co.za collects and may share with Gincident’s advertisers is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is the South African Rand (ZAR).
Updating Terms and Conditions
Gincident.co.za reserves the right to change, modify, add or remove selections of these terms and conditions from time to time.
Changes to these terms and conditions will become effective upon such changes posted to this website.
The user must periodically check the terms and conditions on the website for changes or updates.
The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions, including changes or updates.
Copyright and Intellectual Property Rights
The current information (or future information) displayed on this website is supplied by the provider (Gincident.co.za), its affiliates and/or subsidiaries, or any other third-party, and includes, but is not limited to, literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, program-carrying signals, published editions, and computer programs (known collectively as “Content”).
All such proprietary works, and the compilation of the proprietary works, are copyright of the provider, its affiliates or subsidiaries, or any other third-party owner of such right (known collectively as the “copyright owners”) and are protected by South African and international copyright laws.
The providers reserve the right to make any changes to the website, content, products, and/or services offered through the website. We may do this at any time and without notice.
All rights of and to the content are reserved/retained by the owners. Except as specified in these terms and conditions, the user is not granted a license or any other right, including without limitation under copyright, trademark, patent, or other intellectual property rights in or to the content.
Limited License to General Users
The provider grants the user, subject to these terms and conditions, a non-exclusive, non-transferable, limited, and revocable right to access, display, use, download, and otherwise copy the current and future content for personal, non-commercial, and information purposes only.
You may not reproduce, duplicate, copy, resell, visit, or otherwise exploit the website and its content for any commercial purpose without the express prior written consent of the provider.
The license does not allow the user to collect product or service listings, descriptions, or other information displayed here and does not allow any use of this website or its content for the benefit of another merchant.
The user may not frame nor use framing technologies to enclose the provider’s website or its content or any part thereof without the express written consent of the provider.
The provider and the owners do not offer products or services to minors. If you are under 18, you may not respond to or otherwise accept or act upon any offers on the website.
The provider and the owners, their affiliates, or subsidiaries reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Any unauthorised use terminates this license.
Limitation of Liability
The website and all content, including any current or future offer of products or services, are provided on an “as is” basis and may include inaccuracies or typographical errors.
The owners make no warranty or representation of the availability, accuracy, or completeness of the content.
Neither the provider nor any holding company, affiliate, or subsidiary of the provider shall be held responsible for any direct or indirect, special, consequential, or other damage of any kind, related to the use of, or the inability to access or use the content or the website, or any functionality thereof, or any linked website, even if the provider is expressly advised thereof.
Privacy: Casual Surfing
The user may visit the website without supplying any personal information.
The website servers will then collect the IP address of the user’s computer but not the email address or any other distinguishable information.
We use this data to measure the number of visits, average time spent on the website, and pages viewed, amongst other information.
The provider uses this information to determine the use of the website and improve its content.
The provider assumes no obligation to protect this information and may copy, distribute, or otherwise use such information without limitation.
For this clause, ‘personal information’ is defined according to the Promotion of Access to Information Act of 2000 (PAIA). Find the PAIA here: http://www.polity.org.za/attachment.php?aa_id=3569.
Choice of Law
This website is controlled, operated, and administered by the provider from its offices within the Republic of South Africa.
Access to the website is open to territories or countries where the content or purchase of the products sold on the website is illegal and prohibited.
The user may not use this website in violation of South African export laws and regulations.
If the user accesses this website from locations outside of South Africa, that user is responsible for compliance with all local laws.
These terms and conditions shall be governed by South African laws. The user consents to the authority of the Gauteng High Court if there is any dispute.
If any of these terms and conditions are found by a court of competent authority to be invalid or unenforceable, the provision shall be enforced to the maximum extent possible. Thus shall give effect to the intent of these terms and conditions. The remainder of these terms and conditions shall continue in full force and effect.
These terms and conditions constitute the entire agreement between the provider and the user regarding the use of the content and website.
Email address:
info@gincident.co.za
Tel: +27 (0)86 026 8853
A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.